Privacy Policy
Last updated: January 2025
Mathrusri Poly Clinic & Diagnostic Centre (“we,” “our,” or “us”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at mathrusri.com.
1. Information We Collect
We may collect the following types of information:
- Contact Information: When you call us or send an email, we may collect your name, phone number, and email address.
- Medical Information: Any health-related information you share during consultations is handled strictly under doctor-patient confidentiality.
- Usage Data: Basic website analytics such as page views, browser type, and device information to improve our website experience.
2. How We Use Your Information
We use the information we collect to:
- Provide medical services and patient care
- Respond to your inquiries and appointment requests
- Improve our website and services
- Comply with legal and regulatory requirements
- Send important health-related notifications (with your consent)
3. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Patient medical records are maintained with the highest standards of confidentiality as required by applicable medical regulations in India.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- With laboratory partners for diagnostic test processing (under strict confidentiality agreements)
- To protect the rights, safety, or property of our clinic, patients, or the public
5. Cookies & Tracking
Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.
6. Patient Rights
As a patient, you have the right to:
- Access your medical records and personal data
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal retention requirements)
- Withdraw consent for non-essential data processing
- File a complaint regarding data handling practices
7. Children's Privacy
Our pediatric services involve treating minors. Any personal or medical information collected about children is handled with the consent of their parent or legal guardian and with additional privacy safeguards.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Phone: 08158-450829
- Email: diagnosticmathrusri2023@gmail.com
- Address: Opposite Kote Anjaneyaswamy Temple, Ashoka Road, Shidlaghatta – 562105